Senior Product Designer
The Walt Disney Company
Los Angeles, CA
Oct 2021
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Today
- Leads visual and interaction design of offer management web platform that powers 1000+ offers for 50+ Disney Streaming products across 80+ countries and currencies
- Collaborates closely with Business Operations, Finance, Accounting, Analytics, and cross-functional teams to ensure we can provide the right offers to the right users at the right time
- Conducts regular discovery interviews, concept feedback, and user testing sessions to inform design strategy, iteration, and refinement
Interim UX Manager
Belkin International, Inc.
Los Angeles, CA
Feb 2021
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Aug 2021
- Led design strategy, roadmap, and team in creating and delivering mobile app experiences for users to personalize their Wemo smart home and Soundform audio products
UX Designer
Belkin International, Inc.
Los Angeles, CA
Sep 2019
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Jan 2021
- Designed mobile app interactions, hardware behavior, and educational materials for setup and control of Wemo smart home and Soundform audio products
- Achieved high ratings (89% positive) for usability during beta testing of smart dimmer product
UX Designer
Loyola Marymount University
Los Angeles, CA
Mar 2019
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Aug 2019
- Led generative research and redesign project for MyLMU, the internal portal for students, faculty, and staff at LMU
- Facilitated discussions with IT team to prioritize updates, starting with improving findability and navigation for top use cases
UX Designer
Nationwide Insurance
Columbus, OH
Sep 2017
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Feb 2019
- Designed interactions and workflows for RPLink, Nationwide’s retirement plan management system used by administrators, internal associates, and plan sponsors to store and manage participant data
- Included the Annual Census Review and Eligibility Management System
Design Consultant
Eaton Corporation
Pittsburgh, PA
Jan 2017
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Aug 2017
- As part of my graduate capstone project, I lead a team of 5 students in envisioning innovative emerging tech solutions for Eaton to improve safety and efficiency of work with large electrical equipment
- Tracked project goals and deadlines and communicated progress with client
- Conducted ethnographic research with electricians and engineers
- Prototyped Lumière, a contextual support tool that uses augmented reality and voice control to support workers in the field
Design Consultant
EXAID
Pittsburgh, PA
Jan 2017
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May 2017
- Researched, designed, and developed front-end for a clinical trial matching tool used to facilitate connecting cancer patients to clinical trials
- Interviewed 16 physicians, nurses, and patients to inform design decisions
UI/UX Designer
Argus International, Inc.
Gahanna, OH
Nov 2015
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Nov 2016
- Designed interactions and workflows for a private aviation management platform used by flight crew, ops managers, and maintenance teams to ensure flights are scheduled and ready to go on time
Design Engineer
The OSU College of Medicine
Columbus, OH
May 2014
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Sept 2015
- Worked in Douglas Danforth’s research lab to design and build virtual agents used for medical student training and health promotion. These agents use speech recognition and a chatbot to interact with users.
- Designed interface and used ChatScript to code functionality for a Virtual Health Coach, a virtual agent that guides and motivates users to take small gradual steps to achieve their health goals
- Fun Fact: I was a medical student during this time and decided to transition my career to design, a much better fit for me!
